Tips and frequently asked questions2019-08-05T10:51:01+00:00

REMEMBER TO WEAR ADEQUATE CLOTHING

WE HAVE TO TAKE INTO ACCOUNT THE EXTREMES IN THE BEACH, SO WE RECOMMEND GOING WITH SUMMER CLOTHES AND COMFORTABLE SHOES REMEMBER THAT YOU CAN BUY YOUR TICKET ENTRY. LOAD BATTERIES: THERE ARE MANY HOURS OF FESTIVAL, THEREFORE LOCATES WELL THE POINTS OF FOOD, WATER, ICE CREAMS AND RELAX. MERCHANDISING CAN ONLY BE GETTED WITHIN THE FESTIVAL. INSIDE THE FESTIVAL YOU WILL FIND A GUARDARROPA WHERE YOU CAN LEAVE YOUR BELONGINGS, KEEP IT VERY WELL TO YOUR RESGUARD TO RECOVER YOUR BELONGINGS

CAMPING

Can I take a motorhome with me?
No, you can not bring motor homes

I can carry awnings.
Although the camping area already has shadows, you can take your own awning but you can only place it if that area does not have it, and always complying with the orders of the staff of the organization and respecting the evacuation corridors, emergency exits and / or access to the plots.

Where do I buy the Bottle Pack?
In the bars of the camping we have the Bottle Packs.

What has the camping (Showers, Wcs, Slogans, Mobile Charge etc)?
Yes, the camping areas are prepared with: Showers, Wcs, Consignments and Charges of mobiles.

FESTIVAL

Is it possible to bring food or drink to the venue?
No, inside the enclosure we have food and drink stands.

From what time can I validate my entry?
We’ll tell you later

Are the bracelets fabric or paper?
The bracelets will be made of fabric.

How do I get to Cullera to avoid traffic as much as possible?
On the official website of the jellyfish we have several options to take to the festival. You can arrive by train that leaves you at 20 minutes walking from the enclosure or there are also urban buses, or our festival has buses with several routes. You will have a bus throughout the day that will take you through the city of Cullera.

Can I take a camera?
It is allowed to enter the enclosure with GoPro cameras. No reflex and similar are allowed, nor selfie sticks.

Strong objects
It is not allowed the entry of strong objects, or selfie sticks, stick flags, etc.

What time does it open each day and close the Festival?
WE TELL YOU MORE FORWARD

Where is the parking lot?
The parking is next to the festival.

How do BLACK VIPs work? Can I consume at any bar?
No, only on the VIP bars, and in the VIP zones.

Can I bring clothes to change?
Yes, there will be lockers

How do I get to the campsite?

The campsite is located next to the festival site in a privileged area, next to the sea and the mouth of the Jucar river. Important to read all the rules of access and stay in the camping area. You can find on the website.

When can I get to the campsite? What is the schedule?
Starting on Wednesday 7 at 10:00 in the morning

I’m driving, where do I leave it?
A series of parking spaces have been set up for all those who come to the festival in their own car, although it is recommended to go to the festival by public transport. You can find different paid parkings managed by the City Hall of Cullera. On the website you will find plans indicating the location. This edition the parking is attached to the festival site. It is not necessary that if you drink you should not take the car. In the parking lots the entry of alcohol and glass containers is prohibited.

What are the rules for access and use of the venue?
In our Web you can consult all the rules of access and use of the site.

What is the enclosure schedule?
Later we inform you

Is there a shot of the festival?
missing a few weeks you can find the map of the festival on the website. If you are going to give everything I would or would paint on my arm to not lose you inside, remember that we have 4 scenarios.

Can I put food / drinks on the premises? What food / drink will be on the premises?
You can not put any kind of food or drink in the room. There will be food for all tastes … Fruit, vegetarian food, pizzerias, puppies, Mexican, crepes, kebab, sandwiches, cakes, pasties, etc.

Can I put food / drinks on the campsite? What food / drink will be on the premises?
You can put food and drink that is not in glass containers or cans, forget about creating a Masterchef and do not bring barbecue or cooking utensils. VERY IMPORTANT WE HAVE BOTTLE KIT WILL GO OUT MORE CHEAP PILLARLO IN THE CAMPING THAN IN THE SUPERMARKET.

Can I put a camera, what kind of cameras are allowed?
The only cameras allowed are compact cameras and mobile cameras. Remember to upload the photos to the Facebook of # medusa2019 or #medusing!

Will there be mobile coverage?
There will be a 4G reinforcement in almost the entire enclosure. But enjoy the festival and stop sending washap and take a selfie.

suspensions or the malfunction of the same, when they have their origin in faults produced by natural catastrophes or situations of force majeure, or extreme urgency, such as strikes, attacks or computer intrusions or any other situation of force majeure or fortuitous cause, as well as well as errors in telematic data transfer networks.

PAYMENT. Alaia Business, S.L. will charge the CUSTOMER for the provision of the service the rates in force at each moment on the web, in which the price corresponding to the selection made will appear in which the applicable taxes are included and the distribution expenses will be increased, the detailed information of the Total price is provided before accessing the next screen. Once the entry (s) has been selected, the section corresponding to the introduction of the CLIENT’s data will be opened and then the payment will be accessed, where the CUSTOMER will provide the necessary data to make the payment depending on the means of payment chosen. .

All purchases are subject to verification of the means of payment and other security checks are made, and the operation may be canceled if it does not pass our verification process.

Although we try to ensure the accuracy of all prices on our website, errors may occur. If we discover an error in the price of any item you have ordered, we will let you know as soon as possible, allowing you to choose to adapt your order to the correct price (making a payment or a charge to your account, as the case may be) or canceling your order. If you choose to cancel the order after having paid the incorrect price, you will receive a full refund of the price by us.
The CUSTOMER will receive, at the e-mail address designated in the registration form, an e-mail confirming the correct completion of the purchase process with the information related to the show or event for which tickets have been purchased, as well as the number of tickets and reserved locations.
RIGHT OF WITHDRAWAL. The CUSTOMER must ensure reliably before processing the reservation of the accuracy and adequacy of the entered data, since it is not possible to return the purchased tickets once the purchase is made. Not being able to attend the show or making an error when acquiring the tickets are not grounds for their return. Only entries may be canceled for possible technical or operational incidents, attributable to Alaia Business, S.L .. Alaia Business, S.L. will not be responsible for any loss or theft of tickets. Notwithstanding the above, when the amount of a purchase has been charged fraudulently or improperly, using the number of a payment card, the holder of the same may request the cancellation of the charge to Alaia Business, S.L. provided that the prior filing of a report for these events is proven. The refund of the same will be made by a written claim, which must be accompanied by the documents (complaint) that prove the loss or theft of the card with which the payment was made.

Parking Regulations

1. The parking access voucher allows you to park your vehicle on the premises from August 7 to 12.

2. The price is per vehicle.

3. The purchase will be associated with a registration fee, so the bonus is personal and non-transferable.

4. You can go out and enter as many times as you want; You will always have your place reserved.

5. It is PROHIBITED to access the parking lot with alcohol and glass bottles.

BEFORE COMING

I want the entry of # medusa2019, I’m the only one of my friends who does not have it Where can I get it?
You can buy your ticket online at www.medusasunbeach.com You can buy your VIP ticket online at www.medusasunbeach.com Public Relations Postal Services IF YOU ALREADY HAVE YOUR ENTRY, YOU MUST COME WITH IT PRINTED OR ON PASSBOOK AND YOUR ID. Do not be confused do not leave the ID at home because the cop can send you for him and our security will not let you enter. If you are a minor, do not forget the authorization of your parents.

How do I get to the site?

a) Medusa is located on the beach of Escollera in the city of Cullera, Valencia. On our website www.medusasunbeach.com you can see how to get from anywhere.
b) Google Map: You can find the map in Google Maps.
c) You can come by train: Station Direccio; renfe station Cullera sn Bus: From the website www.medusasunbeach.com you can find all the lines to get to the festival. Car “shared” Company: bla bla car

And once the enclosure is closed. what I do?
You can go to the campsite or to the beach, but remember that the sun will scorch you with something to cover you with. On Sunday, go to rest because at night we still have the strength to make a festival closing for the city.

If I do not go to # medusa2019, how can I follow it?
You can follow it through our Twitter You can follow us on our Facebook pages.